Compressor
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Support

We're here to help
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Email our support team
appsweatmobile@gmail.com

We usually reply within 1โ€“2 business days.

Frequently Asked Questions

Why didn't my file reach the target size?

Some targets are too small for the media's length or resolution. Compressor lowers quality first and then resolution if you allow it. If the target still can't be reached, it shows the smallest possible size. For videos, removing audio or lowering the frame rate also helps.

Why is the actual size different from the estimate?

Video estimates are based on the chosen bitrate. The real size depends on the content, so it can differ a little. The actual size is always shown after compressing.

Are my originals changed?

No. Compressor creates a new file. You can optionally delete an original from Photos after checking the result; iOS asks you to confirm and keeps it in Recently Deleted for 30 days.

Does compression continue in the background?

On iOS 26 and later, compression can continue while you use other apps unless you close Compressor. On earlier versions, iOS allows only a short time in the background; keep the app open for long videos. You can always retry interrupted items.

Where are my compressed files?

They stay in the History tab until you delete them. Tap Save to Photos or Share to keep them elsewhere.

How do I restore or manage my purchase?

Tap Restore Purchases in Settings. To manage or cancel the yearly subscription, open iPhone Settings โ†’ your name โ†’ Subscriptions.

Still need help?

Email appsweatmobile@gmail.com with your device model and iOS version.